Privacy policy

PRIVACY POLICY

Effective Date: 29 May 2026

VIBAH ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By accessing or using our services, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

Personal Information: Name, email address, phone number, shipping address, billing details.
Order & Payment Information: Products ordered, payment details via Cash on Delivery, EasyPaisa, JazzCash, or Bank Transfer.
Technical Information: IP address, browser type, device details, and usage data.
Marketing Data: Email addresses for newsletter and promotional communications.

2. HOW WE COLLECT INFORMATION

We collect information when you:

Place an order or create an account
Subscribe to our newsletter
Interact with our ads on Facebook, Instagram, or Pinterest
Through cookies and tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders
Send order updates and delivery notifications
Provide customer support
Send marketing offers (you can unsubscribe anytime)
Analyze and improve our website
Prevent fraud and maintain security

4. SHARING OF YOUR INFORMATION

We share information with:

Payment providers (EasyPaisa, JazzCash, Banks)
Shipping partners (Leopard Courier for outside Karachi, our own team in Karachi)
Advertising platforms (Facebook, Instagram, Pinterest)
Legal authorities, if required by law

We do not sell your personal data to third parties.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to improve your experience, remember your preferences, and deliver personalized advertisements. You can control cookies via your browser settings.